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Contact Us

Mailing Address

5979 NW 151st Street, Suite 120
Miami Lakes, FL 33014

Phone Numbers

Toll Free – 1.800.447.0123
Direct – 305.828.0123
Fax – 305.826.6950

Customer Support:

Frequently Asked Questions

Why is my password not recognized?
Passwords are now case-sensitive. We recommend that you reset your password and store in a safe location. You can find the “Password Reset” link in the left navigation panel under the login and register buttons.

Why is the website not displaying correctly? requires a modern browser capable of displaying HTML5 (make sure you have the latest version of Google Chrome, Safari, Firefox or Internet Explorer).

How do I get started on becoming a VISIT FLORIDA certified specialist?
The first step is to register and complete your profile information. Once registered, you can participate in one or all of the available key themed courses. Select a course, click start course, read the available course lessons and complete the exam. Once you pass, your certificate will be ready for download.

Can I go back to the course materials during the exam if I need to find an answer?
Yes. Students can refer back to course materials at any time during the exam, without having to worry about losing their place. Students will be taken back to the exam question where they left off.

What are the benefits of becoming a VISIT FLORIDA Specialist?
Passing any of the themed VISIT FLORIDA Courses gives you access to amazing benefits, including: continuing education credits from The Travel Institute or ACTA, sales support from VISIT FLORIDA only available to course graduates, and a personalized, full color printable certificate.